The people behind the trucks
Meet the Farwest crew
Customer reviews of Farwest read like a roll call, because people remember who showed up. Here is that roll call, department by department, from the owner to the electrical apprentice. The story of how a one truck shop got here is on the about page.
Leadership
Burt Ross owns and runs the company. Nate and Tyler are the Comfort Advisors you meet first, at your kitchen table, before a crew is ever scheduled.
Burt Ross
Owner and President
Nate
Comfort Advisor and Install Manager
Tyler
Commercial Comfort Advisor
“Nate was our initial contact, and he walked us through the process and gave us our options with honesty and clarity.”
Install department
Jaime plans each project, Zack and Ryan lead the installs, and Luis and Wyatt set the equipment. They are the ones tearing out the old system and leaving the new one clean.
Jaime
Project Manager
Zack
Lead Installer
Ryan
Lead Installer
Luis
Installer
Wyatt
Installer
“The crew (including Jaime, Wyatt, Zack, and Juan) were courteous and efficient. They answered all of our questions and were friendly and patient.”
Service department
When the furnace quits or the A/C stops cooling, a service technician diagnoses it and gives you options to meet your budget.
Justin
Lead Service Technician
Payton
Service Technician
Juan
Service Technician
David
Service Technician
“Payton was amazing, he helped my parents a lot. He made sure that a temporary AC was brought to their house, and the estimate was very reasonable.”
Electrical department
Farwest Electric handles panel upgrades, inspections, thermal imaging, EV chargers and the wiring on new system installs. Customers name Evan and Eli in their reviews, right alongside the install crew.
- EvanLead Electrician
- TylerElectrician
- EliElectrical Apprentice
There are two Tylers at Farwest. This one is the electrician. The other is our Commercial Comfort Advisor, listed under Leadership.
“for handling all the electrical work flawlessly.”
Office
The people on the phone and at the desk keep schedules, accounting and the warehouse running day to day.
Lanae Ross
Mrs. Farwest, Payroll
Aurora
Accounting and Install Coordinator
Ty
Special Operations Manager
- JessicaOffice and Warehouse Specialist
“Aurora in the office was also fantastic.”
Ask for someone by name
If a neighbor told you to ask for Nate, or you want Payton back out for a follow up, say so when you call the office. We would rather send the person you already trust. Browse what the crew does on the services page, or contact the office at (509) 457-5346 to set up a visit.